I just want to comment on the splendid service I have received on the two different orders I have placed with your store. Both were shipped promptly, with correct shipping costs and packaging.
If all stores treated their customers as fairly, shopping would be much more enjoyable.
Thanks again, I'll be back.
Just wanted to thank you for going above and beyond for me in my search for 10 Jingle Bell Rock ornaments. When you couldn't fill my order because of low stock of that ornament, I was given the name of another company to call, and my order was completed. That was a very nice thing to do for a possible customer. It was greatly appreciated, and I will shop with you again.
Pat T Missouri
I just wanted to thank you for your awesome service. In the midst of packing, I accidentally threw out my daughter's first Christmas ornament. She was clearly upset but was not mad at me. I woke up one morning still feeling guilty about it. I started to search the internet, never expecting to actually find it. It was from 1997! Your site was the first, and last, one I looked at. I am so grateful that you carry retired Hallmark ornaments. The look in my daughters face and the huge hug she gave me were priceless.
Thank you for helping me make her happy again!
Laura - New York
So happy that I will recieve the Hallmark ornaments on time for my husband's birthday.
I've ordered a "golf course cake" to place them on. It will be so cute.
THANK YOU SO MUCH for your great service.
Mary - California
I had ordered a Westie dog Daphne golf club head cover on Thursday and was so excited to receive it today!
It is so cute and looks just like my Westie Dexter.
It will also work as a hand puppet!
Thank you for an easy online shopping experience!
Christin and Dexter - Michigan
Cute dog! Thanks for the picture and nice comments (Two Kittens Gifts)
Just wanted you to know my daughter loved the Barbie Dream House ornament, and it arrived just in time for Christmas. She used to play with her sister's Barbies years ago, and this was given to her as a fun stocking stuffer, for old memories. Thank you for the fast shipping so it could get here in time.
Barbara - Florida
Thank you for the fast shipping and combining my orders, thus saving me the extra shipping costs. An honest shipper. I will shop your site again.
Thank You !
Kelly - Utah
Regarding order I placed:
Hi, Just wanted to let you know I received the Hallmark Mouseboat Ornament the other day. I`m very pleased with him. He will look so cute hanging from the miniature clay pots wind chime I`m making. Thanks so much!
Sandy - Ohio
Thanks I will definitely be using your site again for purchases as well as recommending your site to others… Thanks for the great customer service…. Cant find that anywhere anymore!!!!
Debra - Ohio
Retired Hallmark Ornament - 2008 Mother and Daughter:
Thank you so much for your help! You have excellent response and customer service. Because of that, I will definately be ordering from you again!!! Again, my daughter will be thrilled to see this under the tree!
Kari - Iowa
Received our "Welcome to Southern Comfort" slate sign yesterday and LOVE it! Noticed the chairs are red too! Thank you, thank you, thank you ever so much! Can't wait to hang it outside our lake cottage! Hope you and your family have a blessed Thanksgiving!
Debra - Texas
Just a note to let you know your order will come in two packages. I will ship the Golf Headcover by Priority mail today, the wind chimes will ship by UPS. Thank You for your order.
Aren't you nice!
Thanks for the personal touch...
I will 'visit' your web site again,
Christmas is coming!
Jan - Connecticut
Amazing customer service!! Thanks you so much for this. A lot of companies would ignore the savings, or worse, would pocket it without letting the customer know. Truly a world class service.
Thank you again.
Thanks for checking on the shipping charge and sending the sock monkey golf headcover by Priority Mail instead of UPS, the savings is appreciated.
Mark - Texas
Thanks for the refund on shipping. Hmmm…will go back to your site. You sound like the kind of company I want to do business with!
Dave - Virginia
Janurary 8, 2010
I ordered two golf headcovers, one for me and one for my wife and just wanted you to know we love them. They are well made and definitely make a great gift. We can’t wait to get out on the golf course, where they will be a conversation piece. Hopefully I will send you some future business. Thanks again
Art - North Carolina
December 26, 2009
Thank you so much for the fast delivery on my Hallmark ornament. It was a Christmas gift for my son, and it arrived Christmas Eve day. The ornament is perfect. I appreciate your extra effort to make a special trip to the post office.
Alma - Ohio
December 3, 2009
I love my glass panel lighthouse I ordered, in fact, my daughter liked it so much I am ordering another for her for Christmas. I will definitely be back.
Barbara – Michigan
November 8, 2009
I ordered the hand painted glass Rosebud panel for my mother and am very satisfied, it is beautiful.
Donna - New York
September 5, 2009
Thank you for not charging me the higher UPS rate, and shipping USPS instead, on my golf headcover. The $7.66 savings was great. I'm impressed!
Susan - California
August 15, 2009
I got the new calico cat golf headcover today and I love it. Soooo much cuter than the first. Thanks again for your great customer service.
Margaret - Ohio
June 1, 2009
I ordered two Hallmark Beauty of the Birds ornaments from you this past Friday, May 29 (order #28). They arrived today - June 1 (I couldn't believe they arrived so quickly). They came as described - Mint condition for both the ornament and box. Thank you.
I am very impressed with the entire transaction. I found your web site using the Google search tool. I found it easy to find and go through the screens I was interested in. Checkout was fine. After I had completed the check-out process, I realized I hadn't requested shipping insurance (I am not sure I saw an option during checkout). I sent an e-mail to your store and received a response immediately.
If you have something I need in the future, I will not hesitate to buy from you again. Please keep up the fantastic customer support.
Thanks again. Joanne K. - North Carolina
May 19, 2009
Thank you so much for going the extra mile and sending my spaniel golf headcover by USPS instead of UPS, saving me $7.00 in shipping.
You are the best. Evelyn D. - Georgia
April 13, 2009
The art glass panel of Portland Head lighthouse is absolutely beautiful, and I am very pleased with the product and shipping. Keep up the good work and I will shop your store again. Joyce - Maine
April 9, 2009
My wine bottle stoppers arrived safely and quickly. They made a perfect gift, and many thanks for the speedy shipping. Michelle - Kentucky